| Tier 1 statistics producers recognise the impact that effective communication can have on response rates and hence quality, and actively involve respondents throughout collection process, including demonstrating the value of the information. |
| Action |
Implementation date |
| Communicate with businesses on an ongoing basis |
Ongoing |
| Promote the value of official statistics to business and the community |
Ongoing |
| Information to respondents |
June 2007 |
| Understand respondents attitudes towards surveying |
December 2007 |
| Understand the characteristics of non-respondents |
July 2008 |
| Value to individual respondents |
July 2008 |